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Security Systems in Lynchburg
December 17, 2021

What Should You Do If Your Home Security Alarms Go Off In Lynchburg?

A security system should protect your home. But what occurs when your home security alarms go off in Lynchburg? What are the right steps to take to be certain you and your family are taken care of?

Your first priority is not to panic. You should understand that your 24-hour monitoring specialists are always standing by to assist. Then follow these steps to be prepared for any crisis at your property.

Our 24-Hour Specialists Are There For You

A security monitoring representative is immediately alerted whenever your Lynchburg home security alarms go off. When a monitoring professional is alerted, they will call you without delay to figure out what set off your home’s defense. Your alarm will trip for several different reasons, including:

  • Break-in

  • Fire

  • Water infiltration

  • False alarm

In situations when the alarm was tripped accidentally—like forgetting that the motion sensors are switched on when you unlock a door— a monitoring specialist will call to figure out if help is needed. Give them your predetermined password, and they will deactivate the alarm.

In the event there is a legitimate crisis, your representative will summon emergency personnel, including police, fire, and EMS, to your property. They will even function as a contact point in the event nobody is home. Your monitoring team also can apprise emergency services on which entry sensor was tripped, increasing their preparedness for what might be a hazardous environment. Then the agent will stay on the line with you to help you stay calm and inform you what to do next.

Here’s What You Should Do if Your Alarm Goes Off In Lynchburg

Getting roused from bed in the dead of night to a security warning going off is terrifying—particularly if you have no idea why it’s going off. The most beneficial thing to do is remain calm and take the following actions:

  • First, get somewhere safe. Gather all members of your family including pets in an expeditious manner and proceed to a protected area in the house or depart the home if needed. It's typical to have an urge to want to face the situation in your home, but this can be incredibly dangerous. Instead, focus on attempting to keep you and your loved ones safe and let the professionals resolve the issue.

  • As a second step, utilize your home security app to stay in communication with your monitoring staff. They'll notify emergency professionals who will be in transit to your home within minutes.

  • Lastly, keep a persistent line of communication with your monitoring agent and emergency responders. You have the ability to be connected, so all parties are speaking on the same line. Or, if it’s not possible to get a direct call to your emergency providers, you’re still able to obtain alerts through text messages. Even in false alarm situations, it's wise to keep adequately communicating to all parties so you will be prepared should an actual problem occur.

Be Prepared For All Types of Emergencies in Lynchburg with Secure24 Alarm Systems

From false alarms to actual emergencies, Secure24 Alarm Systems takes pride in ensuring your family and your home are secured. With 24-hour monitoring, home automation, and entry-point sensors, your residence will become the secure environment you intended it to be. Customize a comprehensive home security plan by filling out the form on this page or call (434) 230-9263 to speak with a member of our team.